Frequently Asked Questions
When will my order ship?
All orders ship within 2-5 business days.
How are your candles made?
Every candle is individually hand poured in small batches.
What is the proper way to burn a candle?
Make sure your candle is placed on an even and heat resistance surface. We have trimmed the wicks to a ¼” prior to packaging, so they are ready for you to add the flame. Use care at all times – never leave candle burning unattended.
On the first burn, make sure you burn the candle until you get a full pool. A full pool is when the wax melts all the way to edge of glassware (approx. 3-4 hours) or round jars (approx. 1-2 hours).
Blowing out the flame before a full pool is achieved will result in candle burning unevenly around wick which drowns out flame over time.