Frequently Asked Questions — The Luxe Candles
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    Frequently Asked Questions

    When will my order ship?

    All orders ship within 2-5 business days.

    How are your candles made?

    Every candle is individually hand poured in small batches.

    What is the proper way to burn a candle?

    Make sure your candle is placed on an even and heat resistance surface.  We have trimmed the wicks to a ¼” prior to packaging, so they are ready for you to add the flame.  Use care at all times – never leave candle burning unattended.



    On the first burn, make sure you burn the candle until you get a full pool. A full pool is when the wax melts all the way to edge of glassware (approx. 3-4 hours) or round jars (approx. 1-2 hours).



    Blowing out the flame before a full pool is achieved will result in candle burning unevenly  around wick which drowns out flame over time.

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    Luxury Scented Candles

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    (972) 638-0473

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