Frequently Asked Questions

Frequently Asked Questions

When will my order ship?

All orders ship within 2-5 business days.

How are your candles made?

Every candle is individually hand poured in small batches.

What is the proper way to burn a candle?

Make sure your candle is placed on an even and heat resistance surface.  We have trimmed the wicks to a ¼” prior to packaging, so they are ready for you to add the flame.  Use care at all times – never leave candle burning unattended.

 

 

On the first burn, make sure you burn the candle until you get a full pool. A full pool is when the wax melts all the way to edge of glassware (approx. 3-4 hours) or round jars (approx. 1-2 hours).

 

 

Blowing out the flame before a full pool is achieved will result in candle burning unevenly  around wick which drowns out flame over time.